Event Code 102 - Fraud Acknowledgement Notification

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Note
To use this event code, you must be onboarded for Fraud Transaction Monitoring, and have valid fraud rules set up. For more information, speak to your Account Manager.

The 102 event code is used to send out a message when a fraud alert is closed.

{
  "productId": 12345,
  "events": [102],
  "webhookStatus": "active",  
  "config": {
    "url": "https://client_domain.com/webhook",
    "customHeaders": {
      "header1": "value_1",
      "header2": "value_2"
    }
  }
}

{
  "context": {
    "notificationId": "f47ac10b-58cc-4372-a567-0e02b2c3d481",
    "eventCode": 102,
    "eventVersion": "v1",
    "notificationTime": "2025-01-24T23:20:28Z"
  },
  "payload": {
    "fraudAlertId": "05e991e3-9058-4d79-bf01-76d4e8fe2081",
    "fraudAlertType": "Timeout",
    "notificationMessageContent": "From Bank: No response was received to confirm if the purchase of 3 days ago was fraudulent. Your card remains blocked. Please contact Customer Service.",
    "productId": 123
  }
}

After the webhook has been successfully set up, when a fraud alert is closed, a notification response is sent asynchronously from the Event Delivery Service to the URL specified in the webhook. See the below example of a response.

{
  "context": {
    "notificationId": "f47ac10b-58cc-4372-a567-0e02b2c3d479",
    "eventCode": 102,
    "eventVersion": "v1",
    "notificationTime": "2024-01-24T23:20:28Z"
  },
  "payload": {
    "fraudAlertId": "05e991e3-9058-4d79-bf01-76d4e8fe2059",
    "fraudAlertType": "Acknowledgement",
    "notificationMessageContent": "From Bank: Thank you for replying. Your card ending 1234 has been unblocked.",
    "productId": 123
  }
}

The below table describes each of the fields included in the notification response.

Field	Description
context	Object that contains the context of the notification, such as the event code.
notificationId	Unique identifier of the notification.
eventCode	The event code. In this case, the event code is 102.
eventVersion	The event version.
notificationTime	When the notification was created. Time in the UTC format of 'yyyy-MM-ddTHH:mm:ssZ'.
payload	Object that contains the payload of the notification, which is specific to the event code.
fraudAlertId	The unique identity of the fraud alert.
fraudAlertType	The type of fraud acknowledgement. For example, `Timeout` or `Acknowledgment`.
notificationMessageContent	The content of the message sent to the customer.
productId	The product identifier.

Updated 4 days ago