Card Status Codes

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Note

A full list of the possible card status codes, as well as the Visa and Mastercard response codes that will be sent for both a normal authorisation (auth) and for refund authorisation transactions, can be found in the Changes to Thredd Card Status and Response Codes guide.

The following table describes the codes that can be used for a card's status. These statuses can be changed in the Update Card Status endpoint, and retrieved from the Retrieve Card Status endpoint.

CodeDescriptionTypeNotes
00The card is active.Live - status can be changed
02The card is inactive.Live - status can be changed
04Capture card.Live - status can be changed
05Do no honour.Live - status can be changed
14Invalid card.Live - status can be changedIf set, you cannot perform card transactions for the card.
41Lost card.Live - status can be changed
43Stolen card.Archived - card is not in use and card status cannot be changed
46Closed account.Archived - card is not in use and card status cannot be changed
54Expired card.Archived - card is not in use and card status cannot be changedIf set, you cannot load money onto the card.
57Transaction not permitted to cardholder.Live - status can be changed
59Suspected fraud.Live - status can be changed
62Restricted card.Live - status can be changedIf set, you cannot load money onto the card.
63Security violation.Live - status can be changedIf set, you cannot perform a balance adjustment for the card.
70Cardholder to contact issuer.Live - status can be changed
75Allowable Number Of PIN Tries ExceededLive - status can be changed
83Card destroyed.Archived - card is not in use and card status cannot be changedIf set, you cannot load money onto the card.
98Refund given to customer.Live - status can be changedIf set, automatically adjusts the card balance to zero.
99Card voided.Archived - card is not in use and card status cannot be changedIf set, automatically adjusts the card balance to zero.
G1A short-term block which temporarily blocks card usage for all card transactions (excluding Credits and Refunds) for a short period.Live - status can be changed
G2Short-term full block (all transactions are blocked).Live - status can be changed
G3Long-term block (excluding Credits and Refunds).Live - status can be changed
G4Long-term full block (all transactions are blocked).Live - status can be changed
G5Status changed by Fraud Transaction Monitoring/ Thredd Protect and used for a short-term block on all transactions (excluding credits and refunds).Live - status can be changed
G6Status changed by Fraud Transaction Monitoring/ Thredd Protect and used for a short-term block on all transactions.Live - status can be changed
G7Status changed by Thredd Protect and used for a long-term block on all transactions (excluding credits and refunds).Live - status can be changed
G8Status changed by Thredd Protect and used for a long-term block on all transactions.Live - status can be changed
G9Status changed by Thredd Protect and used for a Lost/Stolen block on all transactions (irreversible status).Live - status can be changed