Card Status Codes

The following table describes the codes that can be used for a card's status. These statuses can be changed in the Update Card Status endpoint, and retrieved from the Retrieve Card Status endpoint.

CodeDescriptionTypeNotes
00The card is active.Live - status can be changed
02The card is inactive.Live - status can be changed
04Capture card.Live - status can be changed
05Do no honour.Live - status can be changed
14Invalid card.Live - status can be changedIf set, you cannot perform card transactions for the card.
41Lost card.Live - status can be changed
43Stolen card.Archived - card is not in use and card status cannot be changed
46Closed account.Archived - card is not in use and card status cannot be changed
54Expired card.Archived - card is not in use and card status cannot be changedIf set, you cannot load money onto the card.
57Transaction not permitted to cardholder.Live - status can be changed
59Suspected fraud.Live - status can be changed
62Restricted card.Live - status can be changedIf set, you cannot load money onto the card.
63Security violation.Live - status can be changedIf set, you cannot perform a balance adjustment for the card.
70Cardholder to contact issuer.Live - status can be changed
75Allowable Number Of PIN Tries ExceededLive - status can be changed
83Card destroyed.Archived - card is not in use and card status cannot be changedIf set, you cannot load money onto the card.
98Refund given to customer.Live - status can be changedIf set, automatically adjusts the card balance to zero.
99Card voided.Archived - card is not in use and card status cannot be changedIf set, automatically adjusts the card balance to zero.
G1A short-term block which temporarily blocks card usage for all card transactions (excluding Credits and Refunds) for a short period.Live - status can be changed
G2Short-term full block (all transactions are blocked).Live - status can be changed
G3Long-term block (excluding Credits and Refunds).Live - status can be changed
G4Long-term full block (all transactions are blocked).Live - status can be changed
G5Status changed by Thredd Protect and used for a short-term block on all transactions (excluding credits and refunds).Live - status can be changed
G6Status changed by Thredd Protect and used for a short-term block on all transactions.Live - status can be changed
G7Status changed by Thredd Protect and used for a long-term block on all transactions (excluding credits and refunds).Live - status can be changed
G8Status changed by Thredd Protect and used for a long-term block on all transactions.Live - status can be changed
G9Status changed by Thredd Protect and used for a Lost/Stolen block on all transactions (irreversible status).Live - status can be changed

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Note

A full list of the possible card status codes, as well as the Visa and Mastercard response codes that will be sent for both a normal authorisation (auth) and for refund authorisation transactions, can be found in the Changes to Thredd Card Status and Response Codes guide.